Frequently asked questions
Got questions about how Places App works for your restaurant or café? From setup and pricing to features like loyalty, ordering, and marketing — we’ve got you covered.
Who is Places App for?
We tailored our solutions specifically for customer-focused modern F&B businesses which are ready to take an advantage of modern tech to acquire more customers, increase visitor retention and simplify operations. It works best for Cafés, Coffee Shops, QSRs, Pubs which are preparing to scale or already have multiple locations.
How much does it cost?
Our objective is to give our partners flat-fee solution. Our Branded App solution starts from £79 per month as a base price for a single location. Every extra location is charged separately, starting from £39 per month. Have more than 10 locations? Talk to us, we will prepare a special price. Our other services are offered with a £0 setup fee, £0 monthly fee, £0 service fee. Just a flat competitive transaction-based fee. Talk to us to get a special offer.
What’s included in the app?
Everything your F&B business needs to offer to your customers: digital menu, click & collect, digital loyalties, digital stamp cards and much more. Fully following your brand identity.
How long does it take to launch our branded app?
We prepare your apps within days. Most time consuming part involves us helping you to setup your Apple and Google developer accounts to make sure your apps are shown under your brand. Here we are dependant on Apple and Google review timelines. Overall whole branded app setup process should not take more than 3 weeks.
Do you provide support during onboarding and after launch?
That’s the core in our services making us to stand out from the market. Full support on app setup, including promotions, loyalties, menu upload and preparing you physical marketing materials (e.g. table stands) to make sure your customers know about your apps from day one (part of Branded Apps package). On top of that we offer dedicated team and WhatsApp group chat for any updates you want to make (including menu updates).
What if we already use another app or loyalty system?
Most of our existing partners used different types of loyalties before, either digital or physical. We have proven ways to make the transition as smooth as possible so your customers will never complain.
Do you integrate with our POS or ordering system?
W are adding new types of integrations on a regular basis and already offer integrations with leading platforms in F&B industry. Speak with us to learn more.
How do we send push notifications to customers?
Push notifications is one of directions we offer to our partners as a part of ongoing marketing support. You have all marketing tools available via the portal, or just a message away in a dedicated WhatsApp group-chat support.
Grow your brand with us!
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